Telemedicine has boomed in recent years and for good reasons. It has revolutionized healthcare, allowing for remote consultations, diagnoses, and treatments worldwide without a need for physical visits to a medical facility. Doctors can assess patients, offer quick solutions, and guide emergency responders in critical situations—all through a reliable internet connection. Patients also reduce travel costs and time spent waiting, and healthcare providers benefit from lower overhead costs.
The industry’s future remains bright, but telemed payment processing faces a serious challenge. Processors and financial institutions consider them high-risk, making it hard for businesses to obtain a telemed merchant account. In such a fast-growing sector, telemed businesses must have reliable, ongoing payments to stay competitive and thrive. They need a payment provider who understands this unique business type and accounts for the risks. This is where we come in.
USA Payments specializes in telemed payment processing, and we provide ongoing compliance and payments to help you rest easily. We even go beyond by offering telemed merchant services that fit specific business needs, ensuring you have a reliable partner.
We Know the Risks Your Industry Faces
As a telemed business, you face unique challenges when securing a telemed merchant account. You need a business that understands those challenges well and meets them with solutions that ensure ongoing compliance and payments.
Regulatory Compliance Risk
Telemedicine businesses are part of the highly regulated healthcare industry; therefore, they must comply with similar rules, such as the Health Insurance Portability and Accountability Act (HIPAA). This creates a more complex environment for processors, many of whom deem telemed payment processing too risky to navigate the requirements around safeguarding patient and financial data.
At USA Payments, we handle these complexities seamlessly. We ensure full, ongoing HIPAA compliance for telemed payment processing so you can operate your business with confidence.
High Risk of Fraud
In payment processing, fraud is any unauthorized transaction where someone gains access to sensitive payment information to make purchases or steal money. For the telemed industry, fraud can take various forms, such as stolen credit card numbers being used to pay for services or patients disputing charges after a service is provided with the intent to defraud.
USA Payments provides robust fraud detection tools with our telemed merchant services that monitor transactions in real time, identifying suspicious activity before it can impact your business. We use advanced authentication protocols and encryption methods to ensure every payment is as secure as possible, reducing the risk of fraud affecting your bottom line.
Chargebacks
A chargeback occurs when a cardholder disputes a transaction and requests a payment reversal. While chargebacks are designed to protect consumers from unauthorized or faulty transactions, they can be a significant challenge for telemed payment processing. Patients who are unhappy with their quality of care or the price of those medical services dispute payments, leading to higher-than-average chargeback rates. The lack of face-to-face interaction also increases the likelihood of a chargeback, as patients may question the value or delivery of services.
USA Payments helps mitigate these risks by reducing the potential for chargebacks and resolving disputes quickly, ensuring smooth, compliant, telemed payment processing so you can focus on patient care.
High-ticket Transactions
Since telemed merchant services can involve expensive procedures or long-term care, payments tend to be higher than in other sectors. As a result, the telemed industry experiences a greater risk of fraud and chargebacks due to patients being required to fulfill demanding dollar amounts. This means telemed businesses attract more scrutiny from payment processors and fraudsters alike.
USA Payments helps mitigate this risk by working with reliable payment providers for this business sector and ensuring that large payments through your telemed merchant account are carefully screened for fraudulent activity. By integrating secure payment gateways and employing multiple layers of authentication, we help telemedicine providers accept large payments confidently while minimizing the chances of fraud.
Card-Not-Present Classification
Telemed payment processing is also categorized as card-not-present (CNP) transactions, automatically putting telemed businesses in a higher risk category. This type of processing refers to payments taken without the cardholder physically present. Though all businesses operating over the internet experience this issue, these risks only add to those already present with telemed payment processing.
At USA Payments, we have extensive experience with telemed merchant services and providing ongoing, reliable payments in all ways a business ends up in a high-risk category, including card-not-present transactions.
We Make Obtaining A Telemed Merchant Account Easy
Getting a telemed merchant account in this industry is tough. USA Payments is determined to help you succeed, so we make the process simple. As high-risk specialists, we understand what it takes to be approved and all risks considered. We offer numerous banking options to protect your telemed payment processing if one bank shuts down your account. We also provide affordable services so your business can keep running.
We Go Beyond Telemed Credit Card Processing
As a business in this high-risk industry, you need a partner in telemed payment processing who understands your unique challenges and sticks with you. USA Payments is that partner.
Industry Experts in High-Risk Solutions
We serve the telemed industry and have expertise in high-risk transactions. We know the challenges you face with telemed merchant services and come prepared with solutions that keep you profitable and growing.
Customized Solutions for Your Business
We understand the unique complexities that come with telemed payment processing and have plans in place that help ensure your long-term success. We also know that no two telemedicine businesses are alike. USA Payments offers customized payment solutions that seamlessly integrate into your existing operations.
Our telemed merchant services include:
● Virtual terminal solutions
● Point of Sale Solutions
● Mobile Solutions
● eCommerce Solutions
Scalable Support for All Business Sizes
From small practices to large healthcare networks, USA Payments offers flexible telemed payment processing for businesses of all sizes and scalable solutions that support your long-term growth goals.
Other Benefits When Partnering With USA Payments
No Hidden Fees
Transparency is critical to managing your bottom line. With USA Payments, you can trust that there will be no hidden fees or unexpected charges for our telemed merchant services. Our pricing model is clear and straightforward, so you only pay for the services you use and have a clear understanding of profits.
Partnerships with Major Credit Card Companies
Serving a diverse clientele means offering a wide variety of payment options. Our partnerships with all major credit card companies, along with our telemed credit card processing services, allow you to provide flexible, secure payment methods that keep your patients happy and reduce payment friction.
How to Increase Your Chances of Approval
Working with a company specializing in high-risk payment solutions is the best first step, and we’re here to help. You can also increase your chances of approval for telemed merchant services by:
● Keeping chargebacks low
● Reducing/eliminating outstanding debts
● Have a good credit history
● Complying by selling only what is on the merchant agreement
Your One-Stop Shop for Payment Solutions
Whether you’re seeking telemed credit card processing, fraud protection, chargeback management, or compliance support, USA Payments provides the telemed merchant services you need for all payment options in one place. This allows you to focus on delivering excellent healthcare services to your customers and grow in this booming industry.