USA Payments Onboarding Guide for Pipedrive Users

Welcome to USA Payments! With just a few quick steps, you’ll be able to start collecting ACH and card payments directly from your Pipedrive deals—no developers or code required.


Step 1: Install the App

📍 Where to Go

Head to the Pipedrive Marketplace and search for USA Payments.

📥 What to Do

Click Install to begin. After installation, you’ll be automatically redirected to grant permissions.


Step 2: Grant Permissions

🔐 Why This Matters

To connect your Pipedrive account with USA Payments, you need to authorize the integration.

✅ What to Do

When prompted, click “Allow and Install”. You’ll then see a confirmation screen that says “OAuth Completed.”


Step 3: Access the App

🧩 Navigation Tip

In Pipedrive, click the puzzle piece icon in the top-right toolbar. From there, select USA Payments.


Step 4: Enter Your API Keys

🔑 Connect Your Account

Once inside the app, open the Settings page and enter your API Keys to authenticate your account.

💬 Don’t have your keys yet?

Request them directly here: https://usapayments.com/contact-us/


Step 5: (Optional) Configure Dual Pricing

⚙️ Fee Strategy

Choose whether to absorb processing fees or pass them to the customer. You can configure this:

  • Globally (for all deals)

  • Per individual deal (if needed)


Step 6: Enable the USA Payments Widget in Deals

📍 Make It Visible Where You Work

To make the USA Payments widget visible in every deal:

  1. Go to your Deals list in Pipedrive

  2. Click on a specific deal

  3. On the right-hand sidebar, click the “+” icon or select “Manage Sidebar”

  4. Find and enable “USA Payments Payment Collection”

Once enabled, the widget will appear in each deal’s detail view, making it easy to send payment links without leaving your CRM.

 


Step 7: You’re Ready

🔁 Refresh and Go

Reload the page and you’ll now see USA Payments inside your deal views. From here, you can:

  • Send payment requests (ACH or Card)

  • Track payments in real time

  • Close deals faster with fewer tools


Need Help?

If you run into any issues during setup or usage, reach out to our support team at usapayments.com/contact.

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